We are specialists

We are a leading provider of income protection insurance to dental professionals in the UK.

We focus on one product for one industry. As someone with a similar focus, you understand the advantage this gives you in the quality of care you give your patients. Our specialism gives us an edge in understanding what you need, what is important and what is not. From how we design our plans, to how we assess applications and claims, each element of our work reflects our insight into the dental profession.

However, understanding what you need is only half the answer. Delivering on our promises is just as important. We never compromise on doing thing properly in favour of expediency. By following a thorough and disciplined process, listening and communicating openly with our members, we ensure that we always act in our membership’s best interests.

Would you trust the care of your patients to those without the right expertise? Unlikely. So let us as experts take care of you, when you are at your most vulnerable.

Why choose Dentists’ Provident

1

Our members are our most important asset

Dentists’ Provident is owned by its members –dental professionals. Our founders’ vision was of a company owned by its customers and focused not on profits but on the interests of the dental profession. For over 110 years, we have remained true to these principles and the profits we make are either given back to our members or reinvested for their benefit.

2

We are specialists

We are the only insurer in the UK focusing exclusively on the dental profession. We provide income protection insurance only and nothing else. Being owned and run by dental professionals, we have unparalleled insight into the dental profession and what professionals like you need. Our insight, focus and commitment come together to deliver a single, well-structured proposition specifically for dental professionals.

3

We believe in doing things the right way

Dentists’ Provident is built on a foundation of mutual trust between us and our members. Doing right by our members, not just today but in years to come, has been the biggest contributor to our longevity and success. Our position as an industry leader, consistently low levels of complaints and high claim payment rates are a testament to the benefits of doing things properly. We believe in keeping our promises and being there when you need us – from university and into retirement.

Dentists' Provident were there when I needed them. They went above and beyond for me and I'm so grateful I kept my policy over the years. They truly think of what is best for their members, and their staff have given me such great care - both financially and emotionally.

Dentists' Provident member

After running my own general dental practice for over 20 years, it came as a shock that a totally unexpected medical diagnosis prevented me from working for nearly a year. Dentists’ Provident supported me throughout a stressful process of change in work and the subsequent reduction of income.

Dentists' Provident member

Service centred around you

When you have a question or need to speak to us, we think you should be able to just send a message or pick up the phone to the right person. That’s why we do not use call handlers and or chatbots. Your time is valuable and we think, our processes should be designed for your benefit, not ours.

So, whether you prefer the phone, email or even a personal visit to our head office, you are in control – we will not force you down a particular communication channel.

Our heads of member services, claims and underwriting are also easily available to our members. So, on the rare occasions when things don’t go quite right, we can get them fixed quickly and with minimum fuss.

We know our systems work because we get more compliments than complaints. In fact, we are so proud of our low levels of complaints that we publish these statistics for everyone to see.

VIEW CLAIMS STATISTICS
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