Claims statistics

Dentists’ Provident is a leading provider of income protection insurance to dental professionals.


For more than a century we have helped our members achieve financial security during periods of illness or injury. We are the only insurer in the UK focusing exclusively on dental professionals and are proud to be an integral part of the dental profession. We specialise in income protection and nothing else.

We are a member owned, not for profit mutual, run by dental professionals for dental professionals. Our members remain at the very heart of everything we do and, most importantly, the reason we do it. We are there when our members need us, from university and through into retirement.

Introduction


In 2023 our claims decreased, mainly due to fewer Covid related claims bringing us back in line with where we were before the pandemic began.

In another year of change and challenge for dental professions, we are pleased to have remained a source of stability and assurance to our members and we are grateful for their feedback and to hear about the role we have played in supporting them during illness or injury.

Our 2023 claims statistics


We take enormous pride in how we conduct our day to day business. Our members have placed their trust in us to be there when they need us most and this is why it is so important to be fully transparent about our claims statistics.

VIEW OUR CLAIMS STATISTICS (PDF)

Our claims in 2023


£5.2m
Total amount of benefits paid to members
49
Average age of claimants
1,189
Total number of claims
£87,800
Largest claim paid
26
Age of youngest claimant

Claims by age


Claims by age chart 2023

Claims by incapacity


Claims by incapacity chart 2023

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Example of claims paid to individual members in 2023


A dentist in their late 20s had an acute psychological episode due to work pressures and had to take nearly two months off work. Our income protection plan supported them whilst they received specialist support that enabled them to make a successful return to work.

A dental professional in their 50s was diagnosed with cancer following routine screening. After surgery and extensive treatment lasting seven months, they returned to work on a part-time basis for four months before resuming their full time duties. Our income protection plan provided them with much needed financial security throughout this difficult time, first with our core benefits and then with our partial return to work benefits.

A dentist in their 40s fractured their ankle after falling off their bike which prevented them from working for nearly three months. Our income protection plan gave them invaluable financial support during their recovery.

An associate in their early 40s had an accident while skiing and fractured their wrist. They were unable to work for five weeks while their fracture healed and our plan supported them until they were fit to return to work.

VIEW CASE STUDIES

Claims received and paid


We pay the vast majority of the claims that we receive.

2023
New claims paid 983
New claims declined* 10
Percentage of new claims paid 99%

* New claims were declined because: The claimant did not meet the definition of incapacity (1). Their condition was not covered by their plan (5). A failure to disclose important information during application/claim (0). Other plan rules were not met (4).

Importance of income protection


Your income is your life’s financial foundation – it pays for everything you need and enjoy. Income protection insurance helps you protect your most important asset – you and your ability to work and earn an income.

Your income protection plan, just like any other insurance, is a back-up plan. Nobody buys income protection insurance, hoping to have to use it. However, having a back-up plan to protecting your life plans before anything happens, is a good idea.

No matter who you are or who you work for, if you can’t work, then at some point, your income is likely to reduce or even stop but your bills and other financial commitments won’t. Your back-up plan means you can rest easy knowing if the worse were to happen, your income is covered and you can concentrate on your recovery, however long or short that may be.

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