We are specialists

We are a leading provider of income protection insurance to dental professionals in the UK.

We focus on one product for one industry. From how we design our plans, to how we assess applications and claims, each element of our work reflects our insight into the dental profession.

However, understanding what your clients need is only half the answer. Delivering on our promises is just as important. We never compromise on doing thing properly in favour of expediency. By following a thorough and disciplined process and by listening and communicating openly with our members, we ensure that we always act in our membership’s best interests.

By recommending Dentists’ Provident, you are putting your clients in the hands of a trusted and reliable partner.

Why choose Dentists’ Provident

1

Comprehensive cover at a competitive price

Our plans have all the features you would expect in a market leading offering plus much more and at a competitive price. In addition to the usual features such as inflation linking, guaranteed premiums, we also offer innovative benefits such as no claims bonus, transplant benefit, respite benefits and benefit enhancements on death.

Our plans are designed to be held on a standalone basis but will also fit seamlessly into your clients’ existing arrangements, if required.

2

Personalised underwriting

Our underwriting process is designed to ensure that we offer your clients the best terms possible and minimise the risks of their claims being refused. We will never refuse to consider an application and will always do our best to offer cover, where possible.

Our thorough approach is a testament to our excellent new claims paid ratios over the years and the low levels of complaints.

3

Responsive support for our intermediaries

We work collaboratively with our partner intermediaries and thrive on open and direct communications. Many of our relationships go back decades and the enduring nature of these is a testament to the advantages of working as a partnership.

Dentists’ Provident know the profession and in my experience always try and pay claims rather than avoid them. You may get cheaper products out there, but if they don’t pay out when clients need it to, the product becomes worthless. With Dentists’ Provident I have complete confidence that if a benefit is due to be paid, it will be.

Sue Allen, Head of Financial Planning at Chester Rose Financial Planning Limited

Working with Dentists’ Provident puts me in a great place as a financial planner. If a client has made an application through my recommendation and they need to claim on their plan, I’m confident they’ll get an excellent and reliable service.

Martin Brown, Financial Planner at Wealthwide

Service centred around you

When you have a question or need to speak to us, we think you should be able to just send a message or pick up the phone to the right person. That’s why we do not use call handlers and or chatbots. Your time is valuable and we think our processes should be designed for your benefit, not ours.

So, whether you prefer the phone, email or even a personal visit to our head office, you are in control – we will not force you down a particular communication channel.

Our heads of member services, claims and underwriting are also easily available to our members. So, on the rare occasions when things don’t go quite right, we can get them fixed quickly and with minimum fuss.

We know our systems work, because we get more compliments than complaints. In fact, we are so proud of our low levels of complaints that we publish these statistics for everyone to see.

VIEW CLAIMS STATISTICS
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