Dentists’ Provident was started by dentists over a hundred years ago as a membership organisation to protect each other from the financial consequences of illness or injury. We have been part of the profession ever since, working together to support dental professionals, with our highly flexible plans which are designed to be as individual as they are. We are still owned and run by our members who are at the heart of everything we do. We are there when they need us, from university to retirement and beyond.

The principles of good governance and accountability have always been an integral part of our business. We take enormous pride in our reputation for honesty, integrity, and fairness in how we conduct our day to day business. 

Mutuality

Since starting in 1908, we have been fully committed to the not-for-profit mutual business structure. This model allows us to free ourselves of the conflicts faced by many businesses in balancing the needs of the shareholders with those of the customers. The surpluses we generate are only ever used for the benefit of our members, be that as direct financial return or a more empathetic approach to claims or medical underwriting.

Our strategy

Dental careers are fluid and our members’ professional circumstances can change a number of times over their career. Our business is centred on giving dental professionals the ability to create highly individualised and comprehensive income protection plans, which are flexible enough to remain fit for purpose throughout their working lives and beyond.

In addition to income protection insurance, the other major strand of our business is the long term returns we provide to our members. We do this by investing with a long term mind set and managing our finances prudently and efficiently to maximise these returns, whilst maintaining risks within acceptable limits.

A strong product suite is only part of a successful strategy. We believe that treating our members with ethics, honesty and respect that we ourselves as people would expect is a simple yet powerful differentiator of our business and one which has been and continues to be a key source of our long term competitive advantage. From the moment individuals engage with us, we treat each step as an opportunity to offer extraordinary service and ethical, honest and fair outcomes.

Distribution

Our highly respected brand is based on our ability to deliver positive outcomes for our members. Our brand is backed by a team of experienced and dedicated professionals, with deep knowledge of the dental and financial services industries, who enable us to deliver a highly responsive and professional service.  A key role of our marketing and member services teams is to engage with existing and prospective members and intermediaries and develop trusted, long term relationships based on our core strengths of quality and service. Distribution of our products is supported by the promotion of our brand through targeted advertising and sponsorship opportunities.

We distribute our plans via a network of trusted independent intermediaries and directly to dental professionals. Our plans are accessible online and also by phone, post and direct contact at major dental exhibitions.

Market positioning

Our product pricing strategy has been designed with sustainability and transparency in mind. We provide our members with complete clarity on the cost of each optional feature to enable them to make better purchasing decisions and help them understand the value provided by our plans.

Our pricing strategy also seeks to support our long term strategic objectives of ensuring the financial stability of the group and providing our members with products that are fit for purpose. As a result we seek to position ourselves within a competitive band but never at the lower end of the market.

The board’s responsibilities include agreement of strategic objectives, annual plans and targets, monitoring performance against key financial and non-financial objectives, approval of financial statements and key reserving and valuation assumptions, overseeing the systems for internal controls and risk management, setting standards in governance matters, review of the performance of the various committees of the board and authorisation of senior appointments.

The majority of our board of directors is made up of dental professionals. We believe this is important to represent our members in the best possible way. The themes that bind our board are a commitment to our membership, independent thought and shared responsibility.

 

 

      

Kathryn Woolass (64) - Chairman

Kathryn was appointed to the board as a non executive director in 1984 and as chairman in 2010. She is also a director of 1908 Property Holdings Limited and a member of the governance committee, the investment and capital management committee and the remuneration committee. She has previously been a member of the audit and risk committees.

She previously worked full time in her orthodontic practice in South Yorkshire. She has also served in senior roles in various dental bodies, including treasurer and chair of the Rotherham Local Dental Committee, examiner for the Royal College of Surgeons for the Diploma in Orthodontic Therapy, member of the South Yorkshire Council of the British Dental Association, secretary of the South Yorkshire branch of the British Society for Paediatric Dentistry, secretary of the Local Orthodontic Committee of the South Yorkshire Strategic Health Authority, postgraduate dental tutor for Doncaster, Barnsley and Rotherham and a member of the Rotherham Oral Health Advisory Group.

     
 

Farrukh Mirza (48) - Chief executive

Farrukh joined the society as head of finance in 1999. He was appointed as deputy chief executive in 2003 and to the board and as chief executive in 2008. As the group’s chief investment officer, he chairs the investment and capital management committee and is a director of 1908 Property Holdings Limited. After qualifying as a chartered accountant in 1995, he worked with Baker Tilly, BayernLB and PricewaterhouseCoopers, specialising in banking and insurance.

     
 

Davinderpal Kooner (64) - Vice chairman

Davinderpal was appointed as a non executive director in 2004 and as vice chairman in 2011. He is a member of the governance committee, the audit committee and the remuneration committee. Davinderpal is a fellow of the Pierre Fauchard Academy and chairman and member of the Ealing, Hammersmith and Hounslow Local Dental Committee. He is also a Justice of the Peace, non executive director of Dental Protection Limited and has general practices in West London.

He has worked extensively in the training of dentists and complementary professionals and is currently a trainer for DF1 scheme in south west London region. He examined for the National Examination Board for Dental Nurses and the Royal College of Surgeons of England for the MJDF Diploma of the Faculty of General Dental Practice. From 1997 to 2014, he was Regional Adviser in general dental practice and DF1 Vocational Training Programme Director for the London Deanery. He has also served as a professional member of the Fitness to Practise Panel of the General Dental Council, a General Commissioner of Income Taxes and as a member of the Health, Education and Social Care Chamber of the First-tier Tribunal.

     
 

Simon Elliott (44) - Executive director

Simon was appointed to the board as an executive director in 2015 and has operational oversight of compliance and marketing teams. He is also a member of the investment and capital management committee and a director of 1908 Property Holdings Limited. Simon joined the society in 2007 after working for 11 years at Deloitte LLP in their actuarial practice, advising and working with friendly societies and insurance companies within the UK and Europe.

     
 

Martyn Green (65) - Independent non executive director

Martyn was appointed to the board in 2010. He is the chairman of the governance committee and a member of the operational risk and reputation committee. He is also on the Council of Reference for the dental charity Bridge2Aid, a member of the Health, Education and Social Care Chamber of the First-tier Tribunal, a chair of the General Medical Council’s Medical Practitioners Tribunal Service and a member of the Probate Committee of the Institute of Chartered Accountants in England and Wales. Martyn is a dental member of the Statutory Panellist Assurance Committee of the General Dental Council and is retired from general practice.

He was previously a chair of the General Dental Council’s Fitness to Practise Panel. He has worked extensively in the training of newly qualified dentists, having been in various roles including Regional Adviser in general dental practice and Associate Postgraduate Dental Dean.

     
 

Jim Karim (52) – Independent non executive director

Jim was appointed to the board and as a member of the audit committee in May 2017. Jim is a chartered accountant with over 20 years’ experience in the banking industry, working in various senior risk management roles. He is currently a Head of Risk for Liquidity and Banking Market Risk at a major UK bank, with responsibility for risk monitoring and control of the bank’s UK liquidity, asset and liability management, ALCO investments and pensions risks.

     
 

Giles Kidner (53) - Independent non executive director

Giles was appointed to the board in 2004 and is the chairman of the audit committee. He is a consultant orthodontist at Buckinghamshire Healthcare and Oxford University Hospitals NHS Trusts and also works part time in private practice. He is lead orthodontist for the Spires regional cleft lip and palate service, Caldicott Guardian and an examiner for both the Intercollegiate Membership and Speciality Fellowship examinations in Orthodontics.

     

Kirby Mardle

 

Kirby Mardle (34) - Executive director and group secretary

Kirby was appointed to the board in February 2019 and has operational oversight of the finance and member services teams. She joined the Society in 2006 as a member services consultant. She later moved into the finance team and following her qualification as a Certified Chartered Accountant, was appointed as head of finance in 2012. She is also the head of human resources.

     

 

Alister Weightman (54) - Independent non executive director 

Alister was appointed to the board in 2011. He is the chairman of the operational risk and reputation committee and a member of the audit committee. He is a dental practice adviser for the Yorkshire and Humber Area Team of NHS England and has worked in general dental practice since 1987. He has been a clinical support manager for IDH Mydentist in the North East region, a past treasurer of the North Lincolnshire Local Dental Committee and dental practice adviser for Doncaster and North Lincolnshire Primary Care Trusts. He has also been a clinical assistant in orthodontics and a vocational trainer.

     
 

Huw Winstone (60) - Independent non executive director

Huw was appointed to the board in 2014. He was appointed to the operational risk and reputation committee and as chairman of the remuneration committee in February 2016. He has been in general dental practice since 1981 in North West Kent. He worked for over twenty-five years in Dental Foundation Training, as a Vocational Training Adviser, Training Programme Director and an Associate Dean for Health Education England. Since 1996 he has been a dental adviser for the NHS and is currently Senior Dental Adviser for NHS England South East (Kent, Surrey & Sussex). He has been a member of the Kent Local Dental Committee since 1988, being treasurer for over twenty years.

Audit committee

The role of the audit committee is to assist the board on matters of financial reporting, risk management and internal control.Terms of reference 

Investment and capital management committee

The role of the investment and capital management committee is to assist the board in discharging its duty to effectively identify, assess and manage investment and capital management related risks. Terms of reference 

Governance committee

The role of the governance committee is to assist the board in discharging its duty in the area of corporate governance and enterprise risk management. Terms of reference

Operational risk and reputation committee

The role of the operational risk and reputation committee is to assist the board in discharging its duty in the area of operational, conduct and reputational risk management. Terms of reference

Remuneration committee

The role of the remuneration committee is to assist the board in discharging its duty in relation to the group’s remuneration related matters. Terms of reference

Our business is supported by a team of experienced professionals, with deep knowledge of the dental industry, insurance, investments, actuarial, risk management and finance.

 

 

Sarah Bradbury

Sarah joined the society as head of marketing and communications in 2013. She has worked in service marketing and public relations in education, leisure and the dental industry for over 25 years. She has previously worked for the British Dental Association as the student/young dentist manager, Dental Protection Limited as marketing operations manager and for Simplyhealth Professionals as strategic partnerships and brand manager

     
 

Paul Dixon 

Paul joined the society as joint head of compliance and risk in 2015. Having initially trained as a barrister, he worked in practice for 10 years before moving into compliance in 2011. Experienced in both insurance and consumer credit, Paul received his postgraduate Diploma in Governance, Risk and Compliance through the International Compliance Association in 2015.

     
Alexandra Fisk  

Alexandra Fisk

Alex joined Dentists’ Provident in 2013 as part of the marketing team and was appointed as head of member services in 2018. Alex has almost 10 years’ experience in a variety of commercial businesses in both membership and marketing roles.

     
 

Bryan Gross

Bryan joined the society as a senior underwriter in 2008 and was appointed as head of claims and underwriting in 2013. Bryan has a wealth of experience in the insurance industry covering a variety of roles, having previously worked at The Prudential and Gen Re.

     
 

Christos Kritikos

Christos joined the society in 2013 and was appointed as head of information systems in 2017. After completing his degree in mathematics, he obtained a masters in IT security in 2003. Christos brings more than 20 years of experience in a variety of technical roles across a range of industries.

     
 

 Paul Roberts

Paul joined the society in 2006 as a claims assessor and was appointed head of claims in 2017. Paul has over 15 years' experience working in income protection, previously working for Unum and Legal & General.

     
 

Sarah Martin

Sarah joined the society in 2008 and is the joint head of compliance and risk. A solicitor, with a background in insurance and regulation, she has previously worked for Legal & General, the Financial Services Authority and Lloyd’s of London.

     

Under the PRA rules and Solvency II regulations, we use Solvency II to calculate our capital requirements to determine solvency. These rules require us to publish an annual Solvency and Financial Condition report at the end of each financial year. This report gives a detailed summary of our performance, how we manage our business, the risks we are exposed to, how we manage these risks as well as information on our capital position.

Solvency and Financial Condition Report 2017

Our values

The culture and ethos...

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Our history

Dentists’ Provident was founded in 1908...

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Timeline of key dates for Dentists' Provident

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Dentists' Provident in numbers

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News and blog

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Visit us on stand L90 at the  British Dental Conference and Dentistry Show

Visit us on stand L90 at the British Dental Conference and Dentistry Show

We look forward to meeting you on the stand if you are interested in becoming a member or discussing your plan.