We are working closely with our advisers to ensure that we remain in a position to support our members who have been impacted by the Coronavirus Disease (COVID-19).
As the situation surrounding COVID-19 is still evolving, we will keep our guidance under review. For more information please contact our claims team.
Our members can make a claim if they suffer a loss of income because they cannot work as a result of their illness (including COVID-19) or injury. To make a claim, members need to complete and return their claim form within 90 days of the end of their waiting period. We will assess our members’ claims (including those for COVID-19) in line with our standard procedures, the relevant plan terms and conditions and any special conditions applicable to individual plan holders.
If you have any questions, please contact our member services consultants by emailing email@example.com or calling 020 7400 5710.