Dentists’ Provident was started by dentists over a hundred years ago as a membership organisation to protect each other from the financial consequences of illness or injury. We have been part of the profession ever since, working together to support dental professionals, with our highly flexible plans which are designed to be as individual as they are. We are still owned and run by our members who are at the heart of everything we do. We are there when they need us, from university to retirement and beyond.

The principles of good governance and accountability have always been an integral part of our business. We take enormous pride in our reputation for honesty, integrity, and fairness in how we conduct our day to day business. 

We are an income protection insurance specialist, distributing directly and through intermediaries within the UK and Irish markets. Our objective is to provide dental professionals with comprehensive and personalised solutions, which are flexible enough to meet their needs throughout their careers.

Our business model is centred on our members. We give our members the flexibility to create highly customised plans, which would remain fit for purpose over a career that may last 50 years. From the moment dental professionals choose one of our plans, through to claiming and beyond, we treat each step as an opportunity to offer them extraordinary service and ethical, honest and fair outcomes.

Distribution

Our plans are supported by a multi-channel distribution system, to make it easier for dental professionals to purchase our offering and to engage with us. Our offerings are accessible through the web, telephone and also through independent financial advisers.

Our people 

Without our people, it would be impossible to deliver our objectives. Every employee fulfils a vital role in ensuring that we meet our members’ needs, which ultimately helps drive our long term performance and success.

Underwriting 

We have built up an unparalleled insight into the dental profession over the years. This has given us the knowledge and skill to price and manage risks intelligently and creatively. Our underwriters are given significant latitude within a robust control framework, so that we can provide our members with the optimal terms wherever possible.

Claims

The true value of our proposition lies in our ability to deliver the right outcomes for our members when it matters most. Nowhere is this more apparent than on a claim. We understand the emotional and financial strain of illness or injury and we actively engage with our members in an open, honest and empathetic manner and seek to settle claims quickly and without undue fuss.

Taking a long term view 

We manage our finances prudently and efficiently, to maximise the long terms returns, at the same time as maintaining risks within acceptable limits.

This means investing intelligently in our human and technical infrastructure whilst ensuring that we exercise budgetary control over our expenditure and managing our investments in a way that produces attractive but sustainable long term returns. We also actively seek to protect our members’ capital by holding assets in excess of our liabilities, to absorb the effects of any adverse experiences.

The board’s responsibilities include agreement of strategic objectives, annual plans and targets, monitoring performance against key financial and non-financial objectives, approval of financial statements and key reserving and valuation assumptions, overseeing the systems for internal controls and risk management, setting standards in governance matters, review of the performance of the various committees of the board and authorisation of senior appointments.

The majority of our board of directors is made up of dental professionals. We believe this is important to represent our members in the best possible way. The themes that bind our board are a commitment to our membership, independent thought and shared responsibility.

 

      

Kathryn Woolass (63) - Chairman

Kathryn was appointed to the board as a non executive director in 1984 and as chairman in 2010. She is also a director of 1908 Property Holdings Limited and a member of the governance committee, the investment and capital management committee and the remuneration committee. She has previously been a member of the audit and risk committees. She previously worked full time in her orthodontic practice in South Yorkshire.

She has served in senior roles in various dental bodies, including treasurer and chair of the Rotherham Local Dental Committee, examiner for the Royal College of Surgeons for the Diploma in Orthodontic Therapy, member of the South Yorkshire Council of the British Dental Association, secretary of the South Yorkshire branch of the British Society for Paediatric Dentistry, secretary of the Local Orthodontic Committee of the South Yorkshire Strategic Health Authority, postgraduate dental tutor for Doncaster, Barnsley and Rotherham and a member of the Rotherham Oral Health Advisory Group.

     
 

Farrukh Mirza (47) - Chief executive

Farrukh joined the society as head of finance in 1999. He was appointed as deputy chief executive in 2003 and to the board and as chief executive in 2008. As the group’s chief investment officer, he chairs the investment and capital management committee and is a director of 1908 Property Holdings Limited. After qualifying as a chartered accountant in 1995, he worked with Baker Tilly, BayernLB and PricewaterhouseCoopers, specialising in banking and insurance.

     
 

Davinderpal Kooner (63) - Vice chairman

Davinderpal was appointed as a non executive director in 2004 and as vice chairman in 2011. He is a member of the governance committee, the audit committee and the remuneration committee. Davinderpal is a fellow of the Pierre Fauchard Academy and vice chairman and member of the Ealing, Hammersmith and Hounslow Local Dental Committee. He is also a Justice of the Peace, non executive director of Dental Protection Limited and has general practices in West London.

He has worked extensively in the training of dentists and complementary professionals. He examined for the National Examination Board for Dental Nurses and he continues to examine for the Royal College of Surgeons of England for the MJDF Diploma of the Faculty of General Dental Practice. From 1997 to 2014, he was Regional Adviser in general dental practice and DF1 Vocational Training Programme Director for the London Deanery. He has also served as a professional member of the Fitness to Practise Panel of the General Dental Council, a General Commissioner of Income Taxes and as a member of the Health, Education and Social Care Chamber of the First-tier Tribunal.

     
 

Simon Elliott (43) - Deputy chief executive

Simon was appointed to the board as an executive director in 2015. He is the group’s deputy chief executive with operational oversight of compliance, marketing and member services. He is also a member of the investment and capital management committee and a director of 1908 Property Holdings Limited. Simon joined the society in 2007 after working for 11 years at Deloitte LLP in their actuarial practice, advising and working with friendly societies and insurance companies within the UK and Europe.

     
 

Martyn Green (64) - Independent non executive director

Martyn was appointed to the board in 2010. He is the chairman of the governance committee and a member of the operational risk and reputation committee. He is also on the Council of Reference for the dental charity Bridge2Aid, a member of the Health, Education and Social Care Chamber of the First-tier Tribunal, a chair of the General Medical Council’s Medical Practitioners Tribunal Service and a member of the Probate Committee of the Institute of Chartered Accountants in England and Wales. Martyn is a dental member of the Statutory Panellist Assurance Committee of the General Dental Council and is retired from general practice.

He was previously a chair of the General Dental Council’s Fitness to Practise Panel. He has worked extensively in the training of newly qualified dentists, having been in various roles including Regional Adviser in general dental practice and Associate Postgraduate Dental Dean.

     
 

Jim Karim (52) – Independent non executive director

Jim was appointed to the board and as a member of the audit committee in May 2017. Jim is a chartered accountant with over 20 years’ experience in the banking industry, working in various senior risk management roles. He is currently a Head of Risk for Liquidity and Banking Market Risk at Santander UK, with responsibility for risk monitoring and control of Santander UK’s liquidity, asset and liability management, ALCO investments and pensions risks.

     
 

Giles Kidner (52) - Independent non executive director

Giles was appointed to the board in 2004 and is the chairman of the audit committee. He is a consultant orthodontist at the Buckinghamshire Healthcare and Oxford University Hospitals NHS Trusts and also works part time in private practice. He is also a lead orthodontist for the regional cleft lip and palate service, Caldicott Guardian and an examiner for both the Intercollegiate Membership and Speciality Fellowship examinations in Orthodontics.

     

 

Alister Weightman (53) - Independent non executive director 

Alister was appointed to the board in 2011. He is a member of the audit committee and was appointed as the chairman of the operational risk and reputation committee in February 2016. He is a dental practice adviser for the Yorkshire and Humber Area Team of NHS England and has worked in general dental practice since 1987. He has been a clinical support manager for IDH Mydentist in the North East region, a past treasurer of the North Lincolnshire Local Dental Committee and dental practice adviser for Doncaster and North Lincolnshire Primary Care Trusts. He has also been a clinical assistant in orthodontics and a vocational trainer.

     
 

Huw Winstone (59) - Independent non executive director

Huw was appointed to the board in 2014. He was appointed to the operational risk and reputation committee and as chairman of the remuneration committee in February 2016. He has been in general dental practice since 1981 and is a principal of his family practice in North West Kent. Since 1996 he has been a dental adviser for the NHS, currently for NHS England South East (Kent, Surrey & Sussex). He has worked for over twenty years in Dental Foundation Training, as a Vocational Training Adviser, Training Programme Director and an Associate Dean for Health Education England. He has been a member of the Kent Local Dental Committee since 1988, being treasurer for over twenty years.

Audit committee

The Audit committee is responsible for reviewing the group’s accounting policies, any published financial information, management’s approach to internal controls, as well as monitoring the group’s compliance with any tax obligations. Terms of reference 

Investment and capital management committee

The Investment and capital management committee oversees the investment strategy for the group. The committee also has responsibility for overseeing the investment consultants and asset managers who provide services to the group and the process of their appointment and removal. The committee is also responsible for reviewing regulatory and industry investment developments and making appropriate changes to the investment strategy. Terms of reference 

Governance committee

The Governance committee is responsible for making proposals in respect of the group’s risk appetite and monitoring its overall risk profile. It is also responsible for overseeing the group’s strategy and major infrastructure projects, setting the overall principles and the structure and composition of the board and other board governance matters. Terms of reference

Operational risk and reputation committee

The Operational risk and reputation committee oversees the group’s conduct and reputational risks. It is also responsible for overseeing the group’s regulatory compliance and business continuity arrangements. Terms of reference

Remuneration committee

The Remuneration committee oversees remuneration arrangements arising within the group. The committee is responsible for setting the remuneration policy for all executive directors, overseeing changes to pay and conditions and managing the relationship with remuneration consultants.  Terms of reference

Terms of reference for the board of directors

  • Agreement of strategic objectives, annual plans and targets
  • Monitoring performance against key financial and non-financial objectives
  • Approval of financial statements and key reserving and valuation assumptions
  • Overseeing the systems for internal controls and risk management
  • Setting standards in governance matters
  • Review of the performance of the various committees of the board
  • Authorisation of senior appointments.

Our business is supported by a team of experienced professionals, with deep knowledge of the dental industry, insurance, investments, actuarial, risk management and finance.

 

 

Sarah Bradbury

Sarah joined the society as head of marketing and communications in 2013. She has worked in service marketing and public relations in education, leisure and the dental industry for over 25 years. She has previously worked for the British Dental Association as the student/young dentist manager, Dental Protection Limited as marketing operations manager and for Simplyhealth Professionals as strategic partnerships and brand manager

     
 

Paul Dixon 

Paul joined the society as joint head of compliance and risk in 2015. Having initially trained as a barrister, he worked in practice for 10 years before moving into compliance in 2011. Experienced in both insurance and consumer credit, Paul received his postgraduate Diploma in Governance, Risk and Compliance through the International Compliance Association in 2015.

     
 

Bryan Gross

Bryan joined the society as a senior underwriter in 2008 and was appointed as head of claims and underwriting in 2013. Bryan has a wealth of experience in the insurance industry covering a variety of roles, having previously worked at The Prudential and Gen Re.

     
 

Christos Kritikos

Christos joined the society in 2013 and was appointed as head of information systems in 2017. After completing his degree in mathematics, he obtained a masters in IT security in 2003. Christos brings more than 20 years of experience in a variety of technical roles across a range of industries.

     
 

Kirby Mardle

Kirby joined in 2006 as a member services consultant. She later moved into the finance team and following her qualification as a Certified Chartered Accountant, was appointed as head of finance in 2012. She is also the head of human resources and the group’s company secretary.

     
   

 Paul Roberts

Paul joined the society in 2006 as a claims assessor and was appointed head of claims in 2017. Paul has over 15 years' experience working in income protection, previously working for Unum and Legal & General.

     
 

Sarah Martin

Sarah joined the society in 2008 and is the joint head of compliance and risk. A solicitor, with a background in insurance and regulation, she has previously worked for Legal & General, the Financial Services Authority and Lloyd’s of London.

Under the PRA rules and Solvency II regulations, we use Solvency II to calculate our capital requirements to determine solvency. These rules require us to publish an annual Solvency and Financial Condition report at the end of each financial year. This report gives a detailed summary of our performance, how we manage our business, the risks we are exposed to, how we manage these risks as well as information on our capital position.

Solvency and Financial Condition Report 2017

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